Trust & compliance

Terms of service

Last updated: 1 Nov 2026

Draft for counsel review. This text is a working framework prepared by the product team and not yet approved by legal counsel; it is not a contractual commitment until approved.

1. The service

Qayyim is software provided as a service for waqf trusteeship and management: deed reading and condition structuring, an obligations calendar, share computation, an execution gate and reporting. The platform is an organisational and accounting tool; it does not issue religious rulings or legal advice, and the final decision on every action rests with the trustee or the authorised body.

2. Accounts and access

The account owner is responsible for the accuracy of their data, the confidentiality of credentials, and everyone they grant access to their waqfs. Access and decisions are recorded in the waqf log and cannot be altered retrospectively.

3. Subscription, trial and payment

The paid bundles begin with a free month of every service for one waqf, no card, with one more free month on annual billing; micro waqfs have the free “Start” bundle within its published limits. Subscriptions are invoiced in advance, usually annually, paid by bank transfer, with VAT added at the statutory rate. When a trial or paid period ends, data remains stored, readable and exportable; adding stops until renewal.

4. Acceptable use

The system is used for waqfs over which the user holds a lawful capacity. Uploading content the user has no right to, or attempting to reach other waqfs’ data, is prohibited.

5. Ownership and export

Waqf data belongs to the account owner, who may export books, calendar, reports and the decision log at any time, and request account deletion after the paid period subject to statutory retention periods.

6. Limitation of liability

Regulation summaries in the platform are guidance; the official text is the reference. The service is provided with reasonable professional care, and contractual liability is capped at the current year’s subscription value, as finalised by counsel.

7. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia; disputes are referred to its competent judicial authority.

For contractual and legal enquiries: through the quote request page or the support address in your contract.